CGI Windows & Doors Service Nationwide

Why Orlando Homeowners Choose CGI Windows & Doors

We provide independent CGI windows and doors repair, service, and installation throughout CGI in Orlando, from Lake Nona to Winter Park and every neighborhood between. Our technicians work on CGI Estate, Classic, Sentinel, and Commercial series products every week, which means we know exactly how these windows and doors fail in Florida’s humidity and what it takes to fix them right. We are not authorized by CGI, and we don’t pretend to be. What we are is a local crew that has spent years repairing and installing CGI hurricane-rated products across Central Florida, and we stock the parts that keep them sealing tight. Call (850) 679-8554 for service or a straight quote.

Call (850) 679-8554

CGI built its reputation on impact-rated windows and doors that stand up to Florida’s building codes and storm seasons. That engineering matters in Orlando, where afternoon thunderstorms roll through with wind-driven rain from June through September, and where hurricane-force wind can turn a loose patio chair into a window-shattering projectile. The catch is that even the best impact-rated window eventually needs service. Seals dry out, rollers wear down, tracks corrode, and hardware drifts out of alignment. When that happens, you need someone who understands the product, not someone who is going to learn on your job.

Why Trust Juniper Windows Orlando for Your CGI Windows & Doors?

Sean Mackey runs our Orlando operation, and he’s spent over two decades focused on windows and doors specifically. He picked up the trade at Los Angeles Trade-Technical College and has been working Central Florida neighborhoods from College Park to the edges of Lake Nona for years. Sean can walk a homeowner through U-factor ratings and frame sightlines without making their eyes glaze over, because this is the only trade he’s worked. His rule at the end of every job is simple: walk the customer around the house, check every sash, every weatherstrip, every latch, and don’t call it done until everything moves and seals the way it should. “If I wouldn’t put it on my own house, I’m not putting it on yours.”

Every Juniper Windows Orlando technician is background-checked and uniformed before they ever walk through your door. We answer our phones with a live person, 24/7, no voicemail maze. And before any CGI repair or installation starts, you get a written price. Not a vague estimate that morphs into a surprise invoice. The number we quote in your driveway is the number on the invoice, covered in writing by our 365-Day Done Right Promise. If our work isn’t right a full year after installation, we make it right, parts and labor, no charge, no argument.

Common CGI Windows & Doors Problems We Fix in Orlando

• Roller track wear and binding on Horizontal Roller Windows: CGI’s horizontal roller windows are common in Orlando homes from the 1980s and 1990s. After years of Florida humidity and grit buildup, the aluminum tracks corrode and the rollers wear flat, causing the sash to bind or jump the track entirely. We replace the rollers with OEM parts and clean or realign the track, which restores smooth operation without replacing the entire window.
• Weep hole blockage causing water intrusion in Single Hung frames: CGI single hung windows rely on weep holes at the bottom of the frame to drain water that gets past the sash. Orlando’s pollen, dust, and afternoon downpours clog those weep holes fast. Water backs up, seeps past the interior track, and stains drywall or rots the stool. Our techs clear the weep system and verify drainage before the next storm hits.
• Hardware misalignment on 3-Panel Sliding doors after storm settlement: Orlando’s sandy soil shifts, especially in neighborhoods like Conway and Pine Hills where slab foundations settle over decades. That movement knocks CGI 3-panel sliding doors out of square. The interlock stops meeting, the door drags, and the latch won’t catch. We realign the panels, adjust the rollers, and reset the interlock so the door seals and locks like it should.
• Failed glazing beads and weatherstripping on impact-rated units: Impact-rated CGI windows depend on tight glazing beads and compression weatherstripping to keep wind-driven rain out during a storm. Florida’s UV exposure breaks down the rubber and vinyl over time. When the weatherstripping gets brittle, air leaks in, the U-factor climbs, and your AC bill follows it. We replace glazing beads and weatherstripping with factory-spec materials.
• Hard-to-turn casement crank mechanisms: CGI casement windows use a crank-and-arm operator that gets stiff when the internal gears wear or the hinge arms corrode. In Orlando’s humidity, untreated steel components inside the crank rust and bind. We disassemble the operator, replace the worn internals, and lubricate the hinge points. Most cranks we see are repairable without swapping the whole sash.

One job that stuck with us was in College Park. A homeowner had a CGI Classic Horizontal Roller Window with a loose roller assembly causing the sash to jump the track. Our tech removed the sash, replaced the worn rollers with OEM parts, and realigned the track, restoring smooth operation. We also adjusted the interlock on an adjacent 3-Panel Sliding door that wasn’t sealing properly. Two issues, one visit, fixed before the afternoon storm rolled in.

CGI Parts & Our Repair-vs-Replace Approach

We prioritize genuine CGI replacement parts whenever they’re available. That’s deliberate. Using OEM rollers, glazing beads, weatherstripping, and hardware keeps your impact certification intact and keeps the product performing the way CGI engineered it. When a CGI part is discontinued or the lead time is unreasonable, we’ll recommend a high-quality aftermarket component and tell you exactly why it’s the right call in your situation. We don’t hide that decision from you.

Our repair-vs-replace philosophy is straightforward. If the sash, hardware, or track is repairable, we repair it. That’s almost always the cheaper path, and it keeps your windows out of the landfill. We recommend our Window Replacement services when the frame itself is compromised, the glass is damaged beyond a sash swap, or your real goal is energy efficiency and you’d benefit from a newer glazing package. We’ll walk you through the numbers either way. Call (850) 679-8554 and we’ll give you a straight answer, not a sales pitch.

Our CGI Service Process – Step by Step

1. 1
   Diagnosis: We inspect the window or door, identify the exact failure point, and measure for proper alignment and seal. For CGI products, we check rollers, tracks, weep holes, weatherstripping, and operator mechanisms. You get a written price for the repair before any work starts.
2. 2
   Repair or installation: We use OEM CGI parts where available, perform the repair or installation, and take before-and-after photos so you can see exactly what changed. Our techs work clean and keep you updated throughout the job.
3. 3
   Testing: Every sash gets cycled open and closed. Every door gets locked and unlocked. We check drainage, seal compression, and alignment. Sean’s rule applies to every job: if it doesn’t operate like it should, it doesn’t pass.
4. 4
   Warranty: Your repair or installation is covered by the 365-Day Done Right Promise. Parts and labor, in writing. If something fails within a year, we come back and fix it. No charge, no argument.

CGI Products We Service & Install in Orlando

We work across the full CGI lineup: the Estate Collection, Classic Collection, Sentinel Series, and Commercial Series. That covers hurricane impact windows, casement windows, horizontal roller windows, and 3-panel sliding doors. We stock common OEM replacement parts locally for fast turnaround on rollers, glazing beads, weatherstripping, and operator hardware. If your CGI product is on your Orlando home, odds are we’ve serviced it before. The Estate Collection sits at the top of CGI’s residential line with a narrower frame profile and sharper sightlines, while the Classic Collection delivers impact-rated performance at a more approachable price point. Both get the same care from our crew.

We Also Service These Brands

CGI isn’t the only product on Central Florida homes, and it isn’t the only one we service. Our Orlando team also repairs and installs PGT, CWS, ES Windows, and ECO Window Systems. That multi-brand experience helps us diagnose issues faster, because we understand how different manufacturers approach the same engineering problems. As an independent service provider, we’re not tied to any single brand’s sales agenda. We just fix what’s broken.

FAQs – CGI Windows & Doors Service in Orlando

Book Your CGI Service in Orlando, FL

If your CGI windows or doors are binding, leaking, or hard to operate, call (850) 679-8554. We’ll schedule a visit, diagnose the problem, and hand you a written price before any work starts. Same crew, same standard, same 365-Day Done Right Promise on every CGI job in Orlando.

Written by Sean Mackey, Owner at Juniper Windows Orlando, serving Orlando since 2001.